Refunds & Returns


KrysCo is committed to 100% customer satisfaction. If you are not completely satisfied with your purchase please review our Refunds/Returns Policy below:

WE WILL ISSUE ONLY STORE CREDITS

 

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:

  • Merchandise must be returned within 5 business days of receipt.
  • Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
  • Merchandise must have all tags, including any hang tags attached.
  • Any merchandise marked "Final Sale" cannot be returned.
  • Non-returnable merchandise include final sale products, formal gowns, and swimwear
  • We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
  • Customer is responsible for shipping fees to send the order back to KrysCo.
  • Shipping fees are not refundable.
  • KrysCo carefully sorts and inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
  • Store Credit is valid only at KrysCo.com

 

RETURN PROCESSING TIME

  • Upon receipt of your package, your return for a store credit will be processed within 3-4 business days. You will be notified via email once your return has been processed.